Tax Season Sale Training Module
Tax Season Special Promotions: March & April
Objective: To capitalize on tax return season by driving pre-paid membership sales through limited-time, discounted promotions.
Rationale: March and April present a significant opportunity to increase membership enrollment as individuals typically receive their tax refunds. By implementing strategic discounts and creating a sense of urgency, we can effectively leverage this period.
Promotion Structure:
- Duration: Two distinct promotional periods:
- March 1st – March 31st
- April 1st – April 30th
- Discount: 15-35% off standard program pricing, with an additional 5% discount applied to all programs during the Tax Season Sale, regardless of existing discounts.
- Scarcity Strategy: To maximize impact, the team may be informed of each month’s promotion at its commencement, mirroring the customer experience and fostering a sense of urgency.
Implementation Procedures:
- Program Discounting:
- Calculate the total discount by adding the 5% Tax Season discount to any existing program discounts.
- Ensure accurate pricing is reflected across all sales materials.
- Sales Presentation Materials:
- Update presentation slides with the following:
- Strikethrough the standard discounted price.
- Display the new Tax Season Sale price prominently below, using a distinct color.
- Clearly indicate the sale’s end date to create a sense of urgency.
- Update presentation slides with the following:
- Targeted Marketing:
- Promote the Tax Season Special to:
- Past consultation leads who did not enroll.
- Current membership renewals.
- Former members.
- Individuals currently in sales consultations.
- Conduct email marketing campaigns targeting current members, former members, and prospects.
- Distribute physical flyers.
- Promote the Tax Season Special to:
- Team Communication & Engagement:
- Instructors should actively promote the special:
- Announce the promotion before and after classes.
- Conduct follow-up calls with potential members.
- Proactively pursue renewals and upgrades.
- Instructors should actively promote the special:
- Calendar Management:
- Set calendar reminders to:
- Update the promotion dates from March to April on March 31st.
- Remove the special pricing from all materials on April 30th.
- Set calendar reminders to:
- Instructor Payment Processing:
- Instructors must manually input the Paid-In-Full (PIF) amount during the sales transaction.
- Record a detailed note in the “Quick Actions” section, specifying the “Tax Season Special” and the corresponding discount rate.
- After the promotion ends, ensure all subsequent program purchases are processed at the current standard pricing.
Note: This structured approach ensures consistency, accuracy, and effective execution of the Tax Season Special promotions.